Non-Medical Transportation (NMT) provides scheduled rides for individuals who need help getting to everyday destinations but do not require medical care during transit. In Ravenna, Ohio, and throughout Portage, Summit, Cuyahoga, and Stark Counties, this service is often used by individuals who cannot drive or use public transportation independently. It supports access to appointments, errands, work, and community activities as part of maintaining routine and independence.
How It Works:
Transportation is arranged based on the individual’s approved services and schedule:
- Trips are requested in advance to coordinate availability, timing, and destination details
- Drivers follow planned routes and schedules to ensure timely pick-up and drop-off
- Basic assistance is provided with entering and exiting the vehicle when needed
- Trip details are documented, and any delays or issues are communicated to the appropriate contact
What to Expect
Services typically begin after transportation needs are identified and scheduled through the care plan or provider. During service, individuals are transported according to pre-arranged times and destinations. While drivers assist with safe travel, the level of support may vary depending on the individual’s needs. Planning ahead and maintaining clear schedules helps ensure consistent and reliable transportation.




